Technology

Cisco Historical Reporting Uninstall for UCCX 8.x fails with Error 1722

We recently upgraded our Cisco Call Center to the 11.5 version and as part of that, the old Cisco Historical Reporting Tool for UCCX is no longer supported. I was trying to remove it from a few Windows 7 computers and kept getting the same error message. “Error Opening installation log file. Verify that the

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YouTube HTML5 Videos won’t play in Internet Explorer 11 – FIXED!

I am the CIO for a mid-size company that has around 1000 computers running Windows 7 and Windows 10. As of this writing, we use Internet Explorer 11 for everything. This is for multiple reasons. 1) We are required to deal with the state and federal agencies a lot. They still have many outdated systems

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